1. Introduction

Fluid-X ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our e-commerce platform and industrial services.

2. Data We Collect

We collect information necessary to facilitate the supply and distribution of industrial machinery parts, lubricants, grease and related technical services. This may include: Contact information (Name, email address, phone number). Business information (Company name, shipping/billing address). Transactional data related to your purchase of machinery parts, lubricants and grease.

3. How We Use Your Data

We use your information to:

• Process and fulfill orders for machinery components, lubricants and grease.

• Provide technical support and diagnostics for your equipment.

• Communicate updates regarding your orders or service requests.

• Improve our e-commerce platform performance.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers as necessary to complete transactions (e.g., shipping carriers, payment processors).

5. Data Security

We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our systems.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. Please contact us directly if you wish to exercise these rights.

7. Changes to This Policy

We may update this policy periodically.

Privacy Policy